Our team utilizes an established MJC strategic planning methodology to capture mission, vision, goals and objectives for enterprise organizations as well as single or a group of business units. Our MJC planning tool clearly delineates specific goals and objectives, as well as associated performance metrics, accountable roles, time frames and budget considerations related to accomplishing specific strategic tasks.
In addition to planning, the MJC team offers strategic advisory services supporting business improvement and transformation needs. MJC Consulting Group brings best practices, counsel and implementable directives based on providing over two decades of transformation consultative service.
When would you utilize MJC’s Strategic Planning and Advisory Services?
Undergoing enterprise-wide or major business transformation such as:
Revising the organization’s business or service delivery approach
Implementing a new or upgraded enterprise-wide solution/system
Changing to become more innovative and better positioned to meet future business needs
Rethinking the organization’s purpose, operations and output/service structure due to a major industry-wide change
Board, C-Level, and Senior management role and organizational design
Organizational administrative, staff and department redesign – assessing organizational fit, roles and/or responsibilities
Management advisory support
Defined mission, goals and objectives
Using professional facilitation techniques and tools honed and enhanced over decades, MJC Consulting Group leads collaborative brainstorming and focus group sessions to address a variety of business needs. Keys to MJC’s facilitation success include the ability to:
Develop synergy with audiences, making them more relaxed and involved
Assess feedback on the spot, and engage in targeted impromptu follow-up with audience members
“Manage” audiences so that all members provide input and all opinions are heard and captured
Real-time synthesis of compiled audience contributions, resulting in concise outcomes, and as appropriate, pointed next steps.
When would you utilize MJC’s Facilitation Services?
Management meetings and retreats
Developing mission, vision goals, and/or strategic planning
RFP development and scoping
Project-related decision making – pre or post-project
Implement a new solution or an upgrade to a system – Conducting a Needs Assessment, System Requirements and/or Gap Analysis
Customer (internal and external) awareness and feedback sessions
Consensus and employee morale building
A key success to business process redesign and system projects is effective and experienced management with sound management tools. The MJC Group brings knowledge and tools refined through work with 110+ projects conducted over the last couple of decades. Our goal, which is a successful projects delivered on time and within budget, is met. Just ask our clients.
The MJC Group can further service in a Quality Assurance (QA) role. We utilize a methodology that incorporates a primary premise – helping to ensure that our clients obtain expected returns on their typically hefty investment (ROI). The MJC Team serves in an oversight capacity to large, typically enterprise-wide initiatives, to scrutinize a project’s outputs, as needed, recommend changes and opportunities to improve the project approach, and moreover, validate that the vendor is meeting the project’s detailed requirements.
When would you utilize MJC’s PM and QA Services?
Undergoing a business or organizational transformation project
Implementing a new system or technology upgrade
Request for Proposal (RFP) process
Project managment and implementation support
Quality assurance review and monitoring
When an organization isn’t running optimally, is losing revenue, and/or is barely, if at all, servicing customers successfully changes are needed. Since the “reinvention” days of the early 1990’s through today, MJC team members have been helping clients improve business operations and organizational structures, specifically evaluating:
Business Operations: Process and Policy Analysis & Redesign
Board, Management, and Staffing Structures: Leadership and Organizational Analysis & Redesign
Through detailed assessments and use of proven methods that include inefficiency analysis tools, best practice metrics, issue identification and resolution models, the MJC Group can readily assess business process inefficiencies along with misalignments related to leadership, organizational structures and staffing roles. Our reinvention services result in improved business processes and policies, more effective leadership structures and organizational designs, refined role responsibilities, as well as potential cost savings.
When would you utilize MJC’s Redesign Services?
New leadership regime that wants to understand areas of weakness and strength within the organization
Manually intensive, time consuming and/or resource intensive business operations that need to be streamlined
Implementation of new or upgraded technology: that can enhance business processes
Business policies are antiquated, insufficient, and/or require change
Roles are misaligned to an organizational unit, are insufficient or lacking
Functional area(s) or organization is operating in the red
Budgetary reductions require a reduction in operating costs
Operational department/business unit structure and responsibilities
Board, C-Level and Senior Management structure, role and responsibilities
Administrative and staff structure with defined roles and responsibilities
The primary goal of our Change and Communication practice is to drive sustainable change by transforming the mind-set and practices of organizations, management and staff. Through certified change methodologies, MJC helps clients plan for and execute change. The MJC approach incorporates planning for and implementation of a comprehensive, multi-mode communication program, as well as tools, support and training needed to ensure employee acceptance and preparedness for upcoming change.
MJC Consulting consultants have been professionally trained in change management, communication and training methodologies that have been utilized worldwide in large and small profit and non-profit organizations. Change preparedness is a core niche consulting service of the MJC Team.
When would you utilize MJC’s Change Management Services?
Undergoing a business or organizational transformation
Implementing a new system or technology upgrade
Major redesign of processes, policy and/or organizational structure
Implementation of change / communications plan
Change acceptance and buy-in